Track Your Order

Track Your Order

At Waves Studios, we want to ensure that you are always informed about the status of your order. Tracking your order is simple and convenient with the following steps:

  1. Order Confirmation

    • After placing your order, you will receive a confirmation email with your order details. Please keep this email for your records.

  2. Shipping Confirmation

    • Once your order has been shipped, you will receive a shipping confirmation email. This email will include a tracking number and a link to track your order.

  3. Track Your Order

    • Click on the tracking link provided in the shipping confirmation email. This will take you to the courier's website where you can view the real-time status of your delivery.
    • Alternatively, you can visit our website and go to the "Track Your Order" page. Enter your tracking number in the designated field to view the status of your shipment.

  4. Tracking Information Updates

    • Please allow up to 24 hours for the tracking information to be updated after you receive your shipping confirmation email.
    • If the tracking information has not been updated or if you encounter any issues, please check back later or contact the courier directly for more details.

  5. Contact Us for Assistance

    • If you have any questions or need further assistance with tracking your order, please do not hesitate to contact our customer service team.
    • Email: hello@wavesstudios.co.uk
    • Our team is available to help you with any concerns or questions you may have.

  6. Lost or Delayed Packages

    • If your package is delayed or appears to be lost, please contact our customer service team as soon as possible. Provide your order number and tracking information so we can assist you promptly.
    • We will work with the courier to resolve the issue and ensure your order reaches you as quickly as possible.

Thank you for shopping with Waves Studios®. We are committed to providing you with a seamless and enjoyable shopping experience.